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Privacy Policy

Your privacy is important to us. This policy explains how PalacioCar collects, uses, and protects your personal information.

 1. Introduction

At PalacioCar, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

 

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone / WhatsApp number
  • Passport and driving license details (for rental purposes)
  • Reservation details
  • Payment-related information (excluding sensitive card data)
  •  

3. How We Use Your Information

  • Your information is used to:
  • Process and manage reservations
  • Confirm bookings and communicate with you
  • Verify identity and eligibility to rent
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements

 

4. Data Sharing

PalacioCar does not sell or rent your personal data to third parties.

Information may only be shared when:

Required by law or authorities

Necessary for insurance or legal purposes

 

5. Data Protection

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Cookies

Our website may use cookies to:

  • Enhance website functionality
  • Analyze traffic and improve performance
  • You can manage or disable cookies through your browser settings.

 

7. Data Retention

Personal data is retained only for the period necessary to fulfill rental, legal, and administrative obligations.

 

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain data processing activities
  • Requests can be made by contacting us directly.

 

9. Policy Updates

PalacioCar reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

 

10. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us via our website or official communication channels.