Login
0%

Privacy Policy

Who we are

Our website address is: https://palaciocar.ma.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Important Information

Franchise

An incident deductible is AUD 3000.00 including tax.
Car Theft Franchise is AUD 3000.00 including tax.

Collateral at the front desk

A car rental company is required to provide a deposit of AUD 3000.00 upon receipt of the car. The mortgage will be returned after the end of the lease, if all conditions are fulfilled.

Mileage / Kilometers

Your rental includes an unlimited number of free miles.

Age requirements

The minimum rental age for this car is 18 years.

Getting a car

Passport or ID is required.
An international driver’s license is required if the national driver’s license is not printed in English.

Payment methods

The primary driver must have a credit card in his / her name when picking up the car. The card must have sufficient funds available to cover the amount of the deductible / down payment (which will be blocked on the card during the rental).

Cash and debit cards are not accepted.

Insurance

Basic Insurance (Free):
  • Renter pays full damage costs.
  • In accidents: 50% paid by renter, 50% by other party
Full Insurance (10€/day)
  • If renter is not at fault: pays nothing.
  • If at fault: pays only 5% of damage cost.
  • Total loss: renter pays only 5% of car’s value.
Insurance Conditions
  • Police report is required.
  • Not covered: tires, rims, underbody, interior, radio.
  • Negligence or rule violations void insurance.

Mileage Policy

Allowed Mileage

  • The number of kilometers included in the rental is specified in the contract, depending on the package agreed upon by both parties (e.g., 200 km/day or unlimited mileage).

  • If the rental is based on limited mileage, the renter must not exceed the agreed distance.

Excess Mileage

  • In the event of exceeding the allowed mileage, an additional charge will apply for every extra kilometer, according to the company’s rate (e.g., 1.5 MAD/km).

  • The mileage is calculated based on the odometer reading at the beginning and end of the rental period.

Odometer Tampering

  • Any tampering with or disabling of the odometer is strictly prohibited.

  • If such manipulation is discovered, the contract will be considered void, and the renter will be held financially liable. Legal action may also be taken.

Fuel Policy

Fuel Level at Pickup

  • The vehicle is delivered with a certain fuel level, as indicated in the rental agreement (typically “same to same” or “full to full”).

  • The renter agrees to return the vehicle with the same fuel level as received.

Refueling Charges

  • If the vehicle is returned with less fuel than required, the renter will be charged:

    • Fuel cost at 10 MAD per liter, plus

    • A refueling service fee of 200 MAD (all taxes included).

  • The missing amount of fuel will be calculated based on the difference between the starting and return levels.

Wrong Fuel Type

  • If the renter refuels the vehicle with the incorrect fuel type, they will be held responsible for:

    • All repair costs resulting from the misuse, and

    • A minimum charge of 2500 MAD, deductible from the security deposit.